Shipping and Returns
We aim to dispatch your order as soon as possible, however, please allow 7 days between the day of purchase and the shipping.
Please allow 3-6 weeks for made to order creations.
Delivery takes 3-5 working days from the date of shipping.
All the UK orders are sent via Evri or Royal Mail.
If you have any questions about delivery or your order, please do not hesitate to email.
International shipping is available. The amount will be calculated depending on your destination and the weight of your order.
International orders may be subject to additional customs duties, taxes, and fees levied by the destination country.
ShepaDeco is not responsible for any of these fees incurred, therefore the recipient is liable.
Please contact your local customs office to find out more information regarding duties and taxes.
ShepaDeco is under no responsibility to accept a return or issue a refund, where the customer has declined to pay these fees.
Shipments that are refused by the recipient may result in the customer incurring a redirection fee. If the parcel is returned to ShepaDeco, the customer forfeits the original shipping cost.
*Please note that ShepaDeco is not responsible for any stolen or missing parcels.
You can always email us.
Return & Exchange Policy
As all the items are handcrafted and limited edition, do not offer returns or refund for change of mind.
We always make sure that your items are packed carefully,but accidents may happen. By the way if your item arrived damaged or broken ,please send us an email email@example.com.